> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.heylady.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I improve the audio quality on calls?

For better audio and sound quality, select “Reduce” (headset icon) in the waiting room before you join the call. This will minimise echo-ing microphones and noisy background noises!

If you forget to do this before you join, you can also turn it on in the **Mic Settings** during the call.

![](https://dbgi97grppr1g.cloudfront.net/cmbt50d6604629tz8u0xr9wyj/article_image_7c5745c3-f0e3-4463-8dd1-756ac8b94d4d)