> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.heylady.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I know if a member has read/seen my chat message?

When you've sent a message to someone in the chat feature, a green tick symbol next to your message means that it has been sent but *not yet read* by the recipient.

![](https://dbgi97grppr1g.cloudfront.net/cmbt50d6604629tz8u0xr9wyj/article_image_211a0e49-c008-4ac6-be25-aaf4aae71913)

When the recipient has read or seen your message, the tick symbol is replaced by a photo of them!

![](https://dbgi97grppr1g.cloudfront.net/cmbt50d6604629tz8u0xr9wyj/article_image_cceab160-7e6a-4e43-b40e-e4752b1b6809)