> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.heylady.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I mute someone (turn off their microphone) during my event?

## How to have the best video experience inside Hey Lady! - helpful tips!

* Please use the most up-to-date version of Google Chrome to participate. [You can download and install Google Chrome here.](https://support.google.com/chrome/answer/95346?hl=en&co=GENIE.Platform%3DDesktop)
* Connect to a stable network, preferably through an ethernet cable, especially if you are using an older device

## Instructions on how to mute a participant during your Hey Lady! event

Note: This is only available if you are the host of an event.

1. While inside your event, click **People** at the bottom of the screen and your list of participants will appear on the right-hand side.

![](https://dbgi97grppr1g.cloudfront.net/cmbt50d6604629tz8u0xr9wyj/article_image_937721b7-30b8-4e5f-9cc3-70aae1038688)

2. Find the participant who you want to mute (turn off their microphone) and click the 3 dots next to their name.

![](https://dbgi97grppr1g.cloudfront.net/cmbt50d6604629tz8u0xr9wyj/article_image_d1ae7217-39e1-4082-bdfc-33316078c9d4)

3. A drop-down menu of options will then appear. Click **Mute microphone.**

![](https://dbgi97grppr1g.cloudfront.net/cmbt50d6604629tz8u0xr9wyj/article_image_1053a15c-b760-4111-9750-950ca5b9f4e3)

Note: You cannot _unmute_ a participant's microphone. They will need to do it themselves using their meeting controls.

You can also mute all participants at the bottom of the **People** tab.

![](https://dbgi97grppr1g.cloudfront.net/cmbt50d6604629tz8u0xr9wyj/article_image_5d490bbe-296f-43be-bd43-fc26f148a5a8)

**Tip:** We recommend enabling "mute new participants when they join" so as ladies join your event, they don't interrupt you!