> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.heylady.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I pin or unpin a chat?

Pinning a chat allows you to pin up chats to the top of your chats list to find them quickly.

### How to pin a chat

1. Click the 3 dots next to the chat you'd like to pin.  
2. Click **Pin.**

![](https://dbgi97grppr1g.cloudfront.net/cmbt50d6604629tz8u0xr9wyj/article_image_6ed29683-fadf-410b-9081-144ee85f3ffa)

### How to unpin a chat

1. Click the 3 dots next to the chat you'd like to unpin.  
2. Click **Unpin.**