> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.heylady.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Refer a friend

![](https://dbgi97grppr1g.cloudfront.net/cmbt50d6604629tz8u0xr9wyj/article_image_415d324c-77eb-464e-8ae6-d4fce0090289)

Support our community by inviting your friends to join *Hey Lady!* and you can earn amazing rewards!

As a *Hey Lady!* member, you can invite your friends and colleagues to join us with an *exclusive* 'members-only' offer that includes:

* ✨ **A** **7-day FREE trial**
* 🎁 **Bonus credit of $20 USD** to their *Hey Lady!* account\*

\*This credit will reduce their first membership payment if they continue after the Guest Pass trial.

When a friend you invite continues after their free trial on any paid membership plan you’ll get a free month added to your membership PLUS milestone rewards! (see below)\*😲

## Here’s how it works

Inside your account you'll find a unique ‘Referral Link’ to share with their friends and colleagues. Your unique link identifies you as the person who referred the new member.

Find *your* link by clicking the **“Invite a Friend”** button that is located:

* At the bottom of every page [inside the platform](https://app.heylady.io); or
* On your [Membership Settings](https://app.heylady.io/settings/membership-settings) page

![](https://dbgi97grppr1g.cloudfront.net/cmbt50d6604629tz8u0xr9wyj/article_image_bf8d89b5-74d2-48ab-8202-f4fd68236540)

## When someone uses your link

* They will see a video that explains how it works
* They will sign up to the Premium Plan (Starting from $50 USD/month)
* A free 7-day trial is included
* If she joins after the trial ends, $20 credit will be added to her account

We will send you a notification when your friend signs up. This is your opportunity to help her feel welcome and have a great experience during her trial, so she can make her decision.

**You can share your link wherever you like. The more friends you bring, the more rewards you unlock.**

![](https://storage.crisp.chat/users/helpdesk/website/-/d/6/a/c/d6ac018931c4b800/refer-a-friendjpg_1i7wnpz.jpg)


### Track your rewards

Click “My Rewards” on your [Membership Settings](https://app.heylady.io/settings/membership-settings) page.

You can also check the status of your rewards on your Membership Settings page.

When you have invited 5 or more friends you will officially earn the title of “Ambassador”.

Becoming an Ambassador demonstrates your alignment with our shared vision to help women find their voice and use it to create positive change in the world.

### Receiving your rewards

Our Support Team will be notified each time you earn a badge. They will check to confirm that your credits are correct and deliver your rewards as soon as possible. Please be patient. We will contact you as soon as your reward has been arranged.

### Refer the right ladies!

Our members share their links on Facebook, LinkedIn, Instagram and via messaging platforms like WhatsApp and Messenger.

**Be creative, but please make sure that the invitations you make are genuine.**

Before referring someone to *Hey Lady!* you should feel confident they are eligible to join our community and that they will enjoy the *Hey Lady!* way of practising and improving their English.

**Only refer ladies who:**

* Are women aged 18 years and older
* Have Intermediate (B1) level English or above (If they're not sure they can complete [this online test](https://www.cambridgeenglish.org/test-your-english/general-english))
* Have the necessary internet speed and equipment (laptop, tablet, mobile)
* Would make great members of our community!
* Have not previously joined *Hey Lady!*

Make sure you help your friend know what *Hey Lady!* is *(and isn't)* and why you think they should join!

### Be an Ambassador, not an Ambassa-don’t!

Being an Ambassador is a privilege.

It's un-Hey-Lady!-like to abuse this initiative by creating false accounts for yourself or your friends just to get free membership time. To ensure the program is fair for everyone, our team monitors all activity closely.

By participating in the *Hey Lady!* Referral Program you agree to our [Terms & Conditions](https://helpdesk.heylady.io/en/article/hey-lady-referral-program-terms-and-conditions-1s8uoui/)

## Frequently Asked Questions
### How many people can I refer?

As many as you like! There is no limit to how many people you can refer, but it is very important for the culture and success of our community that you consider *who* you are referring carefully. Please read the section above about "Referring the *right ladies".*

### How do I use my credit?

Any credit you earn is added to your *Hey Lady!* account. It is used *automatically* whenever a charge is applied to your account including:

* When your membership renews or you switch from one plan to another, your credit will be used automatically.
* When you enrol in one of our programs, your credit will be used to reduce the amount you pay.
* When you purchase a credit to take our Speaking Assessment.

**For example**, if you have $50 credit available in your account and you switch from Monthly to Yearly, the $50 credit will be applied to the $360 Yearly plan so you would pay just $310!

You can check your credit balance at any time on your [Membership Settings](https://app.heylady.io/settings/membership-settings) page.

### What if my credit balance is higher than my next Membership Fees?

Congratulations! You won’t pay anything! You will also keep any credit that is not used, in your *Hey Lady!* account.

### What if my friend signs up but does not continue or asks for a refund? Will I still get credit?

No. You can only earn credit when they become a paying member and do not request a refund.

### How will I know if someone I referred becomes a paying member?

You will receive a notification inside the platform and an email notification each time credit is added to your account.

### Can I exchange my credit for cash?

No, you cannot exchange your credit for cash. Your credit is applied to your *Hey Lady!* account and can only be used for payments to *Hey Lady!*

### Can I use my credit for paid workshops or events?

Yes! Your credit can also be used for payments for *Hey Lady!* paid programs and events, such as the [English For Work](https://learn.heylady.io/english-for-work) or [Speak English with Ease](https://learn.heylady.io/speak-with-ease-bundle) programs. The credit you have in your account will be applied *automatically* at the time you pay to enrol in the program.

### Can I earn rewards with my link if I cancel my membership?

If you have temporarily paused your membership you can still share your referral link while you are away. Any successful referrals and promotional credit you earn will still be added to your account and can then be used for your *Hey Lady!* membership subscription when you are ready to resume your subscription.

However - if you cancel and delete your account, any referral credits and promotional credit in your account will be deleted