> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.heylady.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# The events are not being shown correctly in my time zone!

If the events on our platform are not shown correctly in your time zone, please complete the following steps to troubleshoot:

1. Check what your local time zone should be in GMT/UTC by searching your city + time zone in Google. Example: _Melbourne time zone_
2. Open the time zone settings on your device and check that the time zone shown matches your local time zone. If not, adjust your device settings to match
3. Log out and log back into _Hey Lady!_
4. Go to the [Events list](https://app.heylady.io/events/all) and select **All Events**
5. Check the events to see if they are now shown in the correct time zone
6. If they are still not shown correctly, clear your internet browser's cookies and cache (instructions [here](https://its.uiowa.edu/support/article/719))
7. Log into _Hey Lady!_
8. Go to the [Events list](https://app.heylady.io/events/all) and make sure the first filter is set to "Any Time"
9. Check the events to see if they are now shown in the correct time zone
10. If after completing the above steps the events are still not being shown correctly, please email us at [hello@heylady.io](mailto:hello@heylady.io) with all relevant screenshots and we will help you out!