> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.heylady.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# There is someone in our community who shouldn't be here.

We don’t encounter problems like this often, but if you suspect that there is someone in our community who shouldn’t be here (because of their gender, low English level, or that their reason for being here is not to improve their English) we would like to know. 
We are very sorry to know you experienced negative behaviour in our community!
If you wish to report and make a complaint about a member in our community, please go to that person's profile, click the three dots next to their profile picture, and then **Report**.
![](https://storage.crisp.chat/users/helpdesk/website/-/d/6/a/c/d6ac018931c4b800/image_qw9849.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/d/6/a/c/d6ac018931c4b800/image_svpmik.png)



Pick a reason as to why you want to report them and send us more details about the incident. Then click **Report abuse.** 
![](https://storage.crisp.chat/users/helpdesk/website/-/d/6/a/c/d6ac018931c4b800/image_5jv3xh.png)

Someone from our team will investigate your report and take immediate action to remove this member from the community if necessary.