> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.heylady.io/sitemap.xml
> Use this file to discover available pages before exploring further.
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# What are Streak Charges?

New to Streaks? Start with [What are Weekly Streaks?](https://helpdesk.heylady.io/en/article/what-are-weekly-streaks-12h0tmv/) first.

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## 🔋 What is a Streak Charge?

A streak charge is a reward you earn for showing up consistently - and it saves your active streak if you ever miss a week. We know that life happens sometimes, and a streak charge is *Hey Lady!*'s way of making sure one busy week does not undo all of your hard work.

Think of it like a *get-out-of-jail-free card* - an extra chance to save your streak in an emergency.

If you miss a week and your active streak would normally reset to zero, you can use a streak charge to save it. Your streak continues as if nothing happened!

## How do you earn a Streak Charge?

Streak charges are earned automatically - no extra effort needed.

Here's how it works:

* Each week you join at least one live video call, your active streak grows by one.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/8/a/668a6e45c3fb8400/b54dfc10-4176-456c-90c9-585d5e_1nr8n57.png)

* After **four consecutive active weeks**, you earn one streak charge.
* If you break your streak before reaching four weeks, the count resets and you start again.

**Fully charged!** Four active weeks in a row = one streak charge ready to use.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/3/2/b/332b8c99d9d10c00/b4047f20-1e18-4575-9e46-682b36_1h9dq2m.png)

## How do you use a streak charge?

If you miss a week, do not panic! Here is what to do:

1. Open the streak icon - you will see a notification that your active streak is broken.
2. If you have a charge available, you will see the option to apply it.
3. Click **Use Streak Charge** and your active streak is saved - just like that! ✨

![](https://storage.crisp.chat/users/helpdesk/website/-/8/f/0/c/8f0cc7ecf88c5800/c4523e0d-577c-4c64-9bbb-b19eac_1y4cofj.png)

Using a streak charge is optional - it is your choice whether to apply it or start your streak fresh. There is no wrong answer!

## ⚡ How do you recharge?

Once you have used your charge, your little battery starts refilling straight away. It works exactly the same way as before - stay active for four consecutive weeks and it will be fully charged again, ready for the next time you need it.

**Our Tip:** The best way to keep your streak charge topped up is simply to keep showing up! Every week you join a call, you are one step closer to your next charge. You've got this! 💛