> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.heylady.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the Basic Plan?

## What is the Basic Plan and who is it for?
Our Basic Plan is a flexible and affordable way for women who:
⏰ Want a smart option that matches how they use the platform. They don’t regularly attend Coach classes but love to join events, study groups and English clubs hosted by *Hey Lady!* Members or our Community Team.
👋 They don’t need extra support from coaches right now, but would love to 'drop in' to Hey Lady! for casual conversation practice, whenever their schedule allows.
🌎 They want to stay connected and would like to support the global community that empowers women worldwide.
💞 Not only because they love the inclusive vibe, culture & mission...
🔁 But also because they know they need to keep practising to maintain fluency - even if it's just once or twice per fortnight. "USE it, or LOSE it", as our members say!

## How much is it?
Monthly: $25 USD/month
Quarterly: $60 USD/3 months
Yearly: $180 USD/year

## What's included?
**Starting from $25 USD/month, our Basic Plan includes full, unlimited access to:**
✅ Community Team Events
✅ Member-hosted events
✅ Member study groups & clubs
✅ Creating events
✅ Big sisters & member-hosted events
✅ Big sisters & members study groups and clubs
✅ Live Coffee Tables
✅ In-Person Meetups
✅ Chat box & Public Channels
✅ Instant video calls
✅ Current Topic (videos & workbooks)
✅ Bonus Speaking Assessment Credit with the Yearly Basic Plan
In short: You get full access to all social spaces inside Hey Lady! to stay connected and keep your English alive - without the pressure, schedule, or higher price of a Premium Membership Plan.

## What's NOT included?
With the Basic Plan, the following are excluded:
❌ No Coach classes or workshops (upgrade to Premium Plan as needed)
❌ Access to our Grammar Library, Additional Topics, Monthly Challenges
❌ Full Topic Library


## How do I sign up to the Basic Plan?
Simply log into your *Hey Lady!* account [here](https://app.heylady.io/) and go to your [Membership Settings](https://app.heylady.io/settings/membership-settings), there you will see an option to select and subscribe to the Basic Plan.

## Can I switch plans at any time?
If your schedule opens up, your finances improve, you want to join Coach Events for a particular Topic, OR you need to fast-track your English.. You can upgrade to the Premium Plan at **any time** inside your [Membership Settings.](https://app.heylady.io/settings/membership-settings)
(You can also jump back down to the Basic Plan again whenever you need to!)

## What's the difference between the Premium and Basic Plan? 
The Premium Plan starts from $50USD/month and gives you access to everything inside *Hey Lady!* - including Coach Events, Grammar Library, Additional Topics and Monthly Challenges.