> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.heylady.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What's the difference between deleting my account and cancelling my subscription?

Deleting your account means that your account and all information (including credit card details) will be permanently removed from our system. If you plan to return to _Hey Lady!_ in the future, you will need to set up a new account and profile.

This is the best option for you if you want all your information deleted from our system and do not plan to return to _Hey Lady!_

Instructions on how to delete your account can be found [here](https://help.heylady.io/help/i-want-to-delete-my-account-and-all-my-information-from-your-platform-how-do-i-do-that).

Cancelling your subscription does not delete your account or profile, it only stops your subscription and any future payments. That means that if you plan to return to _Hey Lady! i_n the future, you simply need to log back into the platform and pick a plan to continue again (we will restore your account and profile!)

This is the best option for you if you want to take a temporary break from _Hey Lady!_

Instructions on how to cancel your subscription can be found [here](https://help.heylady.io/help/how-do-i-cancel-my-membership).