Hey Lady! Help Desk
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Articles on:How to Join Hey Lady!
Not a member yet? Here's everything you need to sign up and start your free trial.

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  • How do I join / sign up?
    Signing up is free and takes less than a minute. Your first 7 days are completely free with our Guest Pass - no credit card needed. See what Hey Lady! is like first, then decide if you'd like to stay. During your Guest Pass you can: Attend up to 3 Starter Events - friendly live practice sessions hosted by our team Join Live Coffee Tables - casual video chats with other members who are online Connect via chat - keep talking to the women you meet Explore the platform -Few readers
  • What is a Guest Pass?
    A Guest Pass gives you free access to Hey Lady! for 7 days so you can see what the community is like before you decide to become a member. What's included in your Guest Pass: 7 days inside Hey Lady! Attend up to 3 Starter Events: Friendly live practice session hosted by our team Join 'Live Coffee Tables': Casual video chats with other members online Connect via chat to keep talking to the people you meet Explore the platform to see everything we offer **What happens durSome readers
  • What happens after my 7-Day Guest Pass ends?
    Your Guest Pass simply ends. There is no automatic charge and nothing to cancel. If you decide you would like to keep going, you can choose a membership and unlock the full calendar, including coach sessions, longer practice events and member-hosted events.Some readers
  • What English level do I need to join Hey Lady!?
    To join Hey Lady!, you must have a minimum English level of intermediate (B1), which means that you can use English independently, without always needing the support of a teacher or native English speaker. Everything that we do inside our community is done in English, and the Hey Lady! experience has been designed around communication and speaking together with non-native English speakers in groups. Hey Lady! members must have the following levels: intermediate (B1) upper-intermeFew readers
  • What technical requirements do I need to join?
    Hey Lady! is a web-based application that can be accessed on any internet browser (Google Chrome, Firefox, Safari, Windows Explorer). To participate in online events, you will also need a working microphone and camera connected to your computer and/or mobile, with the most up-to-date internet browser installed. Below are the internet browser versions that Hey Lady! Video currently supports: Desktop Google Chrome 75 and above (we recommend this for the best experience! [You can downFew readers
  • I only have a tablet or mobile phone, can I still join?
    Our website is mobile responsive so you can join from your phone or tablet. However, we recommend using a computer to join events as participation is easier and the experience is better for everyone else in the meeting!Few readers
  • Do I need a credit card to sign up?
    No. You do not need a credit card to claim your free Guest Pass when you first join. Simply go to https://join.heylady.io, click Claim your free Guest Pass, and create your account. No payment details are required. If you decide to become a full member after your 7 days, you will be asked to enter your payment details at that point. Membership plans start from $30/month when you pay yearly.Few readers
  • How can I pay? What payment methods are accepted?
    We accept payments with Paypal and credit card through a secure online payment system. A debit card payment may also be used if it accepts international payments (like a debit Visa or Mastercard) Paypal is a good option if you don't have a credit card or would like to pay using a bank transfer. If you don't have an account yet, you will need to check here to see if it is available in your country. Once it has been set up, you will be abFew readers
  • Can I pay with bank transfer?
    Paypal is an alternative option if you would like to pay using a bank transfer. If you don't have an account yet, you will need to check here to see if Paypal is available in your country. Once it has been set up, you will be able to sign up for Hey Lady! here. If Paypal is not available in your country, we can arrange manual payments with an international bank transfer by issuing you an invoice with payFew readers
  • I don't have a credit card. How can I sign up?
    We also accept payments via Paypal! This means that if you don't have a credit card, you can sign up to Hey Lady! by linking a bank account directly to PayPal. If you don't have a Paypal account yet, you will need to check here to see if it is available in your country. Once it has been set up, you will be able to sign up for Hey Lady! If Paypal is not available in your country, we are able to arrange manual payments by internationFew readers
  • I have issues signing up!
    We're sorry to hear that! There are a few reasons why you may be receiving an error message or having issues signing up and paying: Your card could be blocked for international transactions. Please contact your bank to confirm you have this feature enabled. The bank in your country is not supported by our payment system. Click here to see a list of currently accepted countries. You entered your card details incorrectly, particularly the 3-digit CVV/CVC seFew readers
  • I can’t afford it. Can you offer a discount?
    We understand that investing in yourself isn’t always easy 💛 While we don’t offer individual discounts on our membership fees, we do occasionally run special offers and promotions. We recommend following us on Facebook and Instagram so you’ll be the first to hear about any discounts, as well as free lessons and events from our community!Few readers
  • I'm a previous Hey Lady! member, how do I rejoin?
    It's great to know you've been thinking about joining Hey Lady! again. We'd love to see you! Note: If you are rejoining after 30 days of your membership ending, your account history would have been permanently deleted and you'll need to start again. Instructions on how to rejoin Hey Lady! Log in to your account here as you did before, using the same email address and password. Note: If you forgot your password, click "Forgot Password?" on the loginFew readers

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