• What's the difference between Speak English With Ease and the standard membership community?

  Inside the Hey Lady! Community, our priority is to connect you with other members to practise with & learn from. In your standard Hey Lady! community membership you get to access our regular classes: Office Hours, Conversation Starters, Grammar Spots and of course Member-led events. Some of these events are led by coaches, and some of them are led by Big Sisters and community members (you can learn more about the types of Hey Lady! community events [here](https://help.heylady.io/help/wFew readers

• What is the Speak English With Ease Program?

  Speak English With Ease is a 6-week small-group coaching program that applies the Hey Lady! Fluency Framework together with guidance from a Coach to develop greater fluency and confidence in speaking. Ladies will participate in a live Coach-led speaking class each week to learn new skills and apply them in real conversations with each other. What are the benefits? ✔ Learn and improve by doing, not just studying so you gain the practical skills and experience to contribute to real conFew readers

• What’s included in the Speak English With Ease Program?

  Speak English With Ease is a 6-week small-group coaching program that applies the Hey Lady! Fluency Framework together with personalised guidance from a Coach to develop greater fluency and confidence when speaking English. It includes: 6 x 30-minute Video Training Sessions 6 x 75-minute Fluency Group Sessions with your Coach (one small-group session per week) Personalised feedback from your Coach during each group session A one-to-one personal coaching session with your Coach to rFew readers

• What if I miss or can’t attend some of the Speak English With Ease classes? Are they recorded?

  Our Speak English with Ease Cancellation and Missed Class Policy can be found here. If you cannot attend a Fluency Group session, we do not offer ‘make-up’ sessions, nor do we offer compensation for missed sessions so it's important to pick one that you can commit to. There are several time slots to choose from - in different timezones, for different English levels - meaning there are classes for everyone to enjoy. The one that you pick will run at theFew readers

• Can I get a refund if I need to cancel Speak English With Ease?

  If you cancel 7 or more days before the start of the Program you can choose to reserve a place in a future Speak English with Ease Program at no additional cost OR receive a 100% refund. If you cancel within 72 hours (3 days) before the start of our course you can choose to reserve a place in a future Speak English with Ease Program at no additional cost OR receive a 50% refund. If you cancel after the start of your Program, no refund is available. Our Speak English with Ease CaFew readers

• Can I switch to a different Speak English With Ease class halfway through the program?

  No, you are not able to switch classes. If you miss a class, it is important to note: We do not offer ‘make-up’ sessions, nor do we offer compensation for missed classes Your coach will send you the workbook or any materials from the class so that you can catch up on what you missed in your own time. Our Speak English with Ease Cancellation and Missed Class Policy can also be found here.Few readers

• How many women are in each Speak English With Ease class?

  You can expect a minimum of 6 and a maximum of 8 people in your class, but you will have opportunities to practise speaking in different contexts; smaller groups, one-to-one with other classmates, and one-to-one with your coach to plan your fluency framework for the future!Few readers

• Do I need to have a Hey Lady! membership to enrol in the Speak English With Ease Program?

  Yes. Our classes are hosted inside our private English community - it is only available to Hey Lady! members, so you must have an active Hey Lady! subscription to participate in the Speak English With Ease Program. If you don't have a Hey Lady! membership yet, you can sign up here!Few readers

• How much time do I need each week to participate in Speak English With Ease?

  You will need to allow about 3 hours per week, for 6 weeks. Your Fluency Group session will be at the same time every week. Video Training Sessions (30 minutes) Every week you will receive a video training to watch which covers a specific skill that you will then practise in real conversation and receive direct feedback from your Coach during your Fluency Group Session. Fluency Group Sessions (75 minutes) Your Fluency Group is the group of ladies that you will meet every week, togFew readers