• I can't find my occupation for my profile!

  We're sorry about that! Please send us an email at hello@heylady.io so our team can work on adding your job/occupation in the My Occupation field on your profile. In the meantime, we suggest choosing the closest option to your role (This feature is designed to help ladies who work in similar industries in our community to connect, not for it to be so specific or precise)Few readers

• How often should I take the Speaking Assessment?

  We recommend you take the assessment no more than once every 3-4 months. Taking the assessment is not compulsory. Similar to a health check, you might like to take it just once a year to measure the progress you have made.Few readers

• How do I follow someone?

  Following other members means that you'll be notified when they create new events or post articles - this is a great way to ensure you: Get recommended articles and events that you want to see on the platform Reduce your chances of missing events hosted by a particular member or coach Stay in touch and close with other members that you want to see more regularly In this video, Emma explains these 3 reasons why you should follow your friends at Hey Lady! ${frame}[](https://playeFew readers

• I can't add my location to my profile!

  The instructions below will walk you through how to add your location when first setting up your profile: On this onboarding page (Step 2/6), type your city first. Note: Please make sure your keyboard is in English. A dropdown of city options should appear below. Find and select your city and country. If you still cannot find your city, type your country as well tFew readers

• How do I change my profile photo?

  Instructions on how to change your profile photo inside Hey Lady! Go to your profile photo on the top right corner and click My Profile. Click the pencil icon next to your current profile photo. Click Upload New Photo and select the photo file (JPG or PNG) from your computer. ![](Few readers

• I've just joined! What does "Little Sister" mean on my profile?

  Welcome to Hey Lady! "Little Sister" is the title we give to new members who are still in their first 30 days inside the community. After 30 days it will be replaced with "Member" on your profile!Few readers

• What are push notifications? How do I enable push notifications?

  🚀 Stay in the loop — even when Hey Lady! isn’t open on your device! We’ve got exciting news! Hey Lady! now supports push notifications, which means you can stay connected to the community in real time! Once enabled, you’ll receive notifications straight to your phone or desktop for things that matter - like new messages from your friends, event reFew readers

• How Speaking Levels Work at Hey Lady!

  As you know, at Hey Lady! our focus is not only on your knowledge of English but also your ability to speak English. More specifically - we focus on your ability to produce ideas or opinions fluently and cohesively when speaking, using the English you already know. That’s why we have introduced our own English level system; one that is designed to help you measure and improve your EnglishFew readers

• How do I turn on or off email and platform notifications?

  Notifications help you stay connected and never miss out on what’s happening in the Hey Lady! community. You can receive notifications two ways: In the platform: Updates will appear in your Notifications section (click this bell icon on the top right corner of the platform to find them) By email: Important updates, reminders, and messages can be sent to yoFew readers

• How do I update my profile? How do I edit my profile?

  Instructions on how to update your Hey Lady! profile Go to your profile photo on the top right corner and click My Profile. Click the pencil icon next to the sections you want to update. If you want to update your display name, birthday, city, occupation, interests, speaking partner aFew readers

• How do I update my availability?

  Your Availability is the time(s) you set in your profile that let us know when you can practise speaking English within the Hey Lady! community! It's important that they are set accurately and kept up-to-date as they will help us recommend speaking partners that can practise when you're available and show suitable events, including ones in the "Available when I am" filter: **Instructions on how tFew readers

• How do I complete the Speaking Assessment?

  Important tips before completing your assessment! You will need an assessment credit to complete the assessment (they are $10 USD each and can be purchased from your profile) Check that you have a working microphone connected to your computer Complete the assessment in a quiet environment with no distractions as you will be speaking out loud! Instructions on how to complete the Speaking Assessment Go to your profile photo in the top right corner and click ‘[My Profile](https://apFew readers

• I already took an English Proficiency Test (IELTS, TESOL, TOEIC, PTE, etc.) Do I need to take the Hey Lady! Assessment?

  If you have received certified English proficiency results in the past 12 months, you don’t need to take the Hey Lady! Speaking Assessment. However, you will need to email a copy of your certificate with your name and English level clearly displayed, so the Hey Lady team can update your English level inside Hey Lady! to accurately reflect your current speaking level. Please send it to hello@heylady.io You are welcome to take the Hey Lady! Speaking Assessment at any time if you are interesFew readers

• How do I check my participation stats and Monthly Recap?

  On your profile, you can easily see a summary of your participation inside Hey Lady! including the type of events, participation time and number of articles written. To see exactly how many you joined as a participant, click Attended Events. To see how many events you hosted, click Hosted Events. What is a Monthly Recap? Your Monthly Recap is a detailed summaFew readers

• How do I update my English level?

  When you join Hey Lady! we ask you to share your current English level using the CEFR (Common European Framework of Reference) system. This framework measures your current knowledge of English. The CEFR system is one of the most widely used methods for level placement. However, inside Hey Lady! our focus is not only your knowledge of English but also your ability to speak English. **More specifically - inside Hey Lady! we focus on your ability to produce ideas or opinions fluentlyFew readers

• How do I update my location in my profile?

  Instructions on how to update your location in your Hey Lady! profile Go to your profile photo at the top right corner and click My Profile. Click the pencil icon next to your profile photo. In the location field, type your cityFew readers

• What are badges?

  Badges are a fun way to inspire each other to keep making progress. Different achievements inside the Hey Lady! Community will unlock different badges on your profile, like when you've hosted your first event, written a Memberzine article, or been a member for one year! Missing a particular badge? Send us an email at hello@heylady.io so we can sort it out!Few readers